{"id":5444,"date":"2024-09-03T14:31:16","date_gmt":"2024-09-03T20:31:16","guid":{"rendered":"https:\/\/kaffee.com.sv\/terms-and-conditions\/"},"modified":"2024-11-06T16:17:16","modified_gmt":"2024-11-06T22:17:16","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/kaffee.com.sv\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Thank you for visiting <a href=\"https:\/\/kaffee.com.sv\/?lang=en\">https:\/\/kaffee.com.sv.<\/a> It is our pleasure to serve you. <\/p>\n\n<p class=\"wp-block-paragraph\">This website, Kaffee.com, is operated by MUBRO S.A DE C.V., with administrative office address: 9\u00b0 CALLE PTE BIS 99 AV NTE, COL ESCALON, OFICINA 3-97, OFICINAS LUCEIRO, SAN SALVADOR, EL SALVADOR, and NIT: 0614-041023-112-1.<\/p>\n\n<p class=\"wp-block-paragraph\">We ask you to please read the legal terms and policies described below to ensure the best experience in your online shopping and browsing of our website. If you do not agree with any of these terms, please do not use this site. <\/p>\n\n<h2 class=\"wp-block-heading\">1. LEGAL TERMS<\/h2>\n\n<h3 class=\"wp-block-heading\">1.1. Informaci\u00f3n General <\/h3>\n\n<p class=\"wp-block-paragraph\">By browsing our site or using the KAFFEE online store, you signify your acceptance of the following terms, conditions and policies referenced in this document and\/or available via hyperlinks. These terms of service apply to all users of the site, including browsers, suppliers, customers, merchants and content contributors. <\/p>\n\n<p class=\"wp-block-paragraph\">We reserve the right to modify, update, change, replace or delete any part of the Terms and Conditions at any time, without prior notice. Your continued access to the website following the posting of any changes constitutes acceptance of those changes. You should therefore review these Terms and Conditions each time you visit the Website.  <\/p>\n\n<p class=\"wp-block-paragraph\">The personal information that you as a &#8220;user&#8221; enter is totally confidential and is kept strictly between the user and KAFFEE, in no case will it be given to third parties.<\/p>\n\n<p class=\"wp-block-paragraph\">Our store is hosted on WooCommerce, who provides us with the online e-commerce platform that allows us to sell our products and services.<\/p>\n\n<p class=\"wp-block-paragraph\">Please read these Terms and Conditions carefully before accessing or using our website. If you do not agree with all the terms and conditions, please do not use this platform or contact us in case you have additional questions. <\/p>\n\n<h3 class=\"wp-block-heading\">1.2. Restricci\u00f3n de Uso <\/h3>\n\n<p class=\"wp-block-paragraph\">This website is operated by KAFFEE. All content on this site is the property of KAFFEE, including all information, images and services available. It may not be copied, duplicated, reproduced, sold or distributed in any way for commercial purposes. You, as a user, are conditioned to the acceptance of all terms, conditions and policies set forth in this document.   <\/p>\n\n<p class=\"wp-block-paragraph\">By using this website and placing orders through this website, you agree to:<\/p>\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Do not use this website if you do not accept these terms and conditions, which are mandatory and binding.<\/li>\n\n\n\n<li class=\"\">Refrain from using the site and\/or the services on the site <a href=\"https:\/\/kaffee.com.sv\/?lang=en\">https:\/\/kaffee.com.sv<\/a> if you do not accept these terms and conditions.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">In order to shop at the KAFFEE online store, you must have registered as a user, accepted the Terms and Conditions and read the privacy policies.<\/p>\n\n<p class=\"wp-block-paragraph\">The content and services offered on this site are intended and reserved only for persons who have legal capacity to contract. It is the responsibility of parents or guardians to supervise the conduct of minors who enter the site. <\/p>\n\n<h3 class=\"wp-block-heading\">1.3. Colores y Tipograf\u00eda <\/h3>\n\n<p class=\"wp-block-paragraph\">We at KAFFEE have dedicated ourselves to showing you as accurately as possible the colors, styles and features of our products on the site. However, since colors depend on the user&#8217;s monitor or screen, we cannot guarantee that colors are accurate. All of our photographs are for illustrative purposes; please read the description of each product carefully.  <\/p>\n\n<h3 class=\"wp-block-heading\">1.4. Precios <\/h3>\n\n<p class=\"wp-block-paragraph\">Prices shown in KAFFEE are subject to change without notice and quantities are subject to availability and stock in KAFFEE branch. Prices include all sales taxes (VAT). <\/p>\n\n<h3 class=\"wp-block-heading\">1.5. Disponibilidad de Productos <\/h3>\n\n<p class=\"wp-block-paragraph\">The products presented in KAFFEE are subject to availability in the inventory warehouses. It is the user&#8217;s responsibility to verify the product stock present in the product description. <\/p>\n\n<p class=\"wp-block-paragraph\">In the event that there is no stock and for some reason the website does not reflect the quantity in inventory and the purchase process has been completed, the order will be cancelled and the customer will be notified via email and\/or telephone entered at the time of registering on the website.<\/p>\n\n<h3 class=\"wp-block-heading\">1.6. Cupones y C\u00f3digos de Descuento <\/h3>\n\n<p class=\"wp-block-paragraph\">In case KAFFEE offers discount coupons, the following must be respected:<\/p>\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Respect the restrictions and conditions of the coupon, which will be communicated to you on the website and\/or KAFFEE sales branch.<\/li>\n\n\n\n<li class=\"\">Enter the code, redeemable only once, at the time of purchase in the &#8220;COUPON&#8221; section before clicking on &#8220;Finalize your purchase&#8221;.<\/li>\n\n\n\n<li class=\"\">Any finalized order (completed order) to which a &#8220;Discount Code&#8221; has not been applied cannot be modified and\/or the value of the order can not be changed. Any unused discount coupon cannot be applied to the order once it has been placed. <\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">2. TERMS OF THE ONLINE STORE<\/h2>\n\n<h3 class=\"wp-block-heading\">2.1. Uso de la Tienda en L\u00ednea <\/h3>\n\n<p class=\"wp-block-paragraph\">KAFFEE offers you the virtual store<a href=\"https:\/\/kaffee.com.sv\/?lang=en\">https:\/\/kaffee.com.sv,<\/a> where you can make purchases and local orders that will be delivered only in the territory of El Salvador.<\/p>\n\n<p class=\"wp-block-paragraph\">To use the KAFFEE online store, you must register on our website by entering your details and clicking &#8220;Register&#8221;. If you do not accept these terms and conditions, do not click &#8220;Register&#8221; and do not use the KAFFEE online store services. <\/p>\n\n<p class=\"wp-block-paragraph\">By registering in our online store and\/or browsing our site, you agree that you have read our privacy policy and agree to our terms and conditions.<\/p>\n\n<p class=\"wp-block-paragraph\">By registering, you agree to provide us with all the information and contact details requested in the form on our website and you warrant the truthfulness and accuracy of such information. We may use this information to contact you if necessary. <\/p>\n\n<p class=\"wp-block-paragraph\">You may only purchase products that are published for sale and whose details appear on the website. All product prices in our online store include VAT. <\/p>\n\n<h3 class=\"wp-block-heading\">2.2. Procesamiento de Pedidos <\/h3>\n\n<p class=\"wp-block-paragraph\">Once you have selected the products you wish to purchase, these products will be included in the &#8220;shopping cart&#8221;. In this cart, you will be able to access the order summary page to verify prices, images, descriptions and you will be able to validate the price for home delivery of your order so that you can verify and correct your order if you deem it convenient. It is the user&#8217;s responsibility to verify the data entered and selected in the purchase.  <\/p>\n\n<p class=\"wp-block-paragraph\">At the end of the purchase process, you as a user will click on the &#8220;FINISH PURCHASE&#8221; button. Subsequently, you will be redirected to a page where you must fully complete the information fields to proceed with the billing, and allow you to see again the detail of the products and prices selected. You must accept that you have read and agree with our terms and conditions to proceed with your purchase by clicking on &#8220;PLACE ORDER&#8221;.  <\/p>\n\n<p class=\"wp-block-paragraph\">You must not place any fraudulent or false order. If such an order is deemed to have been placed, we shall be entitled to cancel it and inform the relevant authorities. <\/p>\n\n<p class=\"wp-block-paragraph\">By placing an order through our online store, you declare that you are over 18 years of age and have the legal capacity to enter into contracts.<\/p>\n\n<h3 class=\"wp-block-heading\">2.3. M\u00e9todos de Pago <\/h3>\n\n<p class=\"wp-block-paragraph\">The payment methods of the online store are:<\/p>\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Credit\/debit card (VISA, MASTERCARD).<\/li>\n\n\n\n<li class=\"\">Cash on delivery at the branch.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Transactions must only be made by the holder of the payment method. KAFFEE cannot cancel the payment of the order once the process is finished by clicking on &#8220;Place order&#8221;. All payment methods are subject to verification and authorization by KAFFEE and\/or issuing banks.  <\/p>\n\n<h3 class=\"wp-block-heading\">2.4. Env\u00edo de Productos <\/h3>\n\n<p class=\"wp-block-paragraph\">KAFFEE strives to deliver the order as soon as possible, within a time frame that considers the following conditions:<\/p>\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Home delivery request: delivery times are subject to the terms and conditions of our external supplier CAEX LOGISTICS. Delivery is made during the course of the next working day in main <a>municipalities and capitals <\/a>.   <a href=\"#_msocom_1\">[Ui1]<\/a>  departmental. For the rest of the destinations, delivery will be made in an estimated time of 48-72 hours. If the product is out of stock, the order will be cancelled and you will be notified by e-mail or telephone.  <\/li>\n\n\n\n<li class=\"\">If the customer is visited and not found to receive the order, we will contact you by the email provided to coordinate delivery at the KAFFEE branch.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">We reserve the right to refuse delivery if the accuracy of the information provided cannot be confirmed.<\/p>\n\n<p class=\"wp-block-paragraph\">The order must be delivered to persons of legal age and to the holder who has completed the form on our website.<\/p>\n\n<h2 class=\"wp-block-heading\">3. RETURNS AND CLAIMS POLICY<\/h2>\n\n<p class=\"wp-block-paragraph\">You have the right to make returns and claims within 48 hours after receiving your order. To make returns or claims, please follow the steps below: <\/p>\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Send an email to manager@mubrosv.com, detailing the reason for the return or claim. You must attach photos of the damaged or defective product and a copy of your identity document. <\/li>\n\n\n\n<li class=\"\">The customer may return the product with the previously established requirements, as well as the original invoice and a copy of the identity document.<\/li>\n\n\n\n<li class=\"\">Once the return has been approved and the returned product has been received, KAFFEE will refund the price paid for the product in the same payment method used.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">4. INTELLECTUAL PROPERTY<\/h2>\n\n<p class=\"wp-block-paragraph\">All website content, including text, graphics, logos, button icons, images, audio clips and software, is the property of KAFFEE or its content suppliers and is protected by copyright laws. It may not be used, copied or distributed without prior written permission. <\/p>\n\n<p class=\"wp-block-paragraph\">\n          <a id=\"_msocom_1\"><\/a>\n        <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Thank you for visiting https:\/\/kaffee.com.sv. It is our pleasure to serve you. This website, Kaffee.com, is operated by MUBRO S.A<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5444","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/kaffee.com.sv\/en\/wp-json\/wp\/v2\/pages\/5444","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kaffee.com.sv\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kaffee.com.sv\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kaffee.com.sv\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/kaffee.com.sv\/en\/wp-json\/wp\/v2\/comments?post=5444"}],"version-history":[{"count":3,"href":"https:\/\/kaffee.com.sv\/en\/wp-json\/wp\/v2\/pages\/5444\/revisions"}],"predecessor-version":[{"id":5505,"href":"https:\/\/kaffee.com.sv\/en\/wp-json\/wp\/v2\/pages\/5444\/revisions\/5505"}],"wp:attachment":[{"href":"https:\/\/kaffee.com.sv\/en\/wp-json\/wp\/v2\/media?parent=5444"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}